Customer reviews of Cookout BBQs
By far the best BBQ I have ever owned, however, what takes these BBQs to the next level is the post market service. I had an issue with my BBQ and the service team picked up my BBQ (as I was unable to travel to where my BBQ is stored), serviced it and returned it to my vessel.
The whole experience is a credit to the company!
I have the Infinity Grill BBQ and a stainless steel gas bottle. When I purchase anything of substantial value, quality of materials and construction are top of my list.
The build quality of this BBQ is exceptional, couldn’t find anything close to it in any other brand. The build quality was that good – I decided to build a custom cart for it. Now normally I don’t shop with aesthetics in mind.. but my Infinity Grill looks like a work of art (so does the gas bottle), I almost didn’t want to cook on it after installing it lol.
It does a great job at cooking too! High quality Australian made products backed up by absolutely exceptional customer service. Will recommend to everyone.
Many thanks to the fantastic team at Cookout BBQ’s and Southern Stainless who recently repaired my good old BBQ.
I’ve had this barbie for over 20 years and cooked more meals than you could imagine. The boys found a spider’s web blocking the gas flow and apart from that was as good as a new one on their showroom floor.
It’s a credit to their product, service and the team. Now it’s good for the next 20 years. Well done Cookout BBQ’s and Southern Stainless.
Recently had my Cookout BBQ serviced by Southern Stainless the manufacturer, came back better than new.
I have sailing catamaran and often anchor and cook with a little breeze, this is a great Australian made outdoor BBQ, which I highly recommend.
I don’t often write reviews, but I had to about this company as the service I received today was above & beyond what I would have expected.
I dropped in with my Cookout BBQ, which is a great product, as it was no longer working. I was expecting to have to leave it there and then come back to pick it up. Instead they took it into the factory then and there and fixed the problem whilst I waited.
Wow super impressed! And can’t wait to cook my steak on it this weekend.
Hi Matt, I would like to commend you on your outstanding service. I recently purchased your electric marine BBQ from you for my BBQ work events. You made the whole process so very easy. Thank You!
Being honest, I had some hesitations as I was leaning more towards purchasing a gas BBQ from you. You were so right! Here I was thinking it would not hold enough heat for the volume of food I had to cook for my BBQ’s. There is no looking back now! Just beautiful to cook on, cooks your food so evenly and never loses heat! I am so happy.
Once again, I would like to say thank you for you professionalism and delivering a high quality product. I certainly will be recommending your services to others and I already have.
Well done.
Dear Matt, I am writing to thank you personally, and your staff for the excellent service & quality of your products you supplied for my boat.
The curved rail matches the duck board contour perfectly, and now I finally have an excellent storage facility for the tender.
The electric stainless steel BBQ works a treat, and over Easter we cooked on it 5 times in 3 days. Adding the stainless steel bait board as a preparation and serving table makes the whole meal cooking process so much easier.
I was more than happy with the final price, and I will certainly recommend your services to all of my boating friends.
I always cook for everybody on our BBQ and eat on the back of our beautiful wooden boat. I cannot tell you how many people we have cooked for over 10 years. The amount of whole fresh fish, prawns, steak, roasts etc. It’s a big number!
These BBQ’s are simply the best available on the market, they might be a little more expensive but they are the best no question and no I don’t have shares in the company, wish I owned it though!
Reasons; it has never let us down, no flame/flare ups as solid stainless plate which makes it a lot safer as well, no rattles at all and easy to clean, it still looks brand new, in 10 years I have only just replaced the electronic ignition and the gas cock, which is minimal coast after 10 years.
The boat has just undergone a complete refit including engine electrics etc. but the one thing that did not need replacing was the BBQ of course!
5 years old, cooked on daily and still looks brand new.
Fabulous product!
My mates and I at the marina think very highly of your company and products.
Between us all we have a number of your BBQ’s and love them.
