Cookout BBQs-Handmade Australian Products

QUALITY EXPECTATIONS

What to Expect from Handmade Stainless Steel

Cookout BBQs and bait boards are individually handcrafted with care from high quality stainless steel. Unlike mass-produced products that are stamped and assembled by machines, every Cookout item goes through a detailed process of cutting, welding, polishing, and finishing that involves a skilled human touch at every stage.

Because of this hands-on fabrication process, slight variations and minor imperfections can occur. These may include light marks, subtle scratches, or small differences in surface finish. Such imperfections are a normal characteristic of handmade stainless steel and should be seen as part of what makes each Cookout BBQ or bait board unique.

It’s important to note that these minor marks are purely cosmetic. They do not affect the product’s strength, performance, or durability in any way. Cookout products are built for life in Australia’s toughest outdoor conditions, and their reliability and long-lasting quality remain uncompromised.

When you choose a Cookout BBQ or bait board, you are choosing a handmade product that reflects true craftsmanship. The small imperfections that may appear are a natural result of the materials and methods used, and they highlight the fact that each piece has been crafted, not mass-produced.

Why Imperfections Occur

Electropolishing

  • During the electropolishing process, attachment points are used to hold the BBQ lids and hot plates.

  • These contact points can leave small marks along and close to the lid and hot plate edges.

Mirror Control Panel

  • The control panels are made from mirror-polished stainless steel, which is naturally more susceptible to fine marks and light scratches.

  • Every effort is made to minimise this during fabrication, but it is an unavoidable characteristic of this finish.

Surface Scratches

  • Stainless steel can arrive from the mill with subtle imperfections already present.

  • Scratching may also occur during the manufacturing process when materials come into contact with tools, fixtures, or handling equipment.

  • These marks can become more visible during fabrication and polishing but are a normal part of working with stainless steel.

The Beauty of Handmade Stainless Steel

  • Every Cookout product is crafted by hand, not mass-produced. This process ensures exceptional quality and attention to detail, but also means no two products are exactly the same. Slight variations are part of what makes your BBQ or bait board unique.

  • Any minor imperfection is purely cosmetic and will not affect the performance, strength, or long-lasting durability of your product.

KEEP YOUR BBQ AT ITS BEST

BBQ Care & Maintenance

Explore these resources to help you care for your Cookout BBQ, stay up to date, and keep it performing at its best for years to come.

Keeping your Cookout BBQ clean not only maintains its sleek, polished look but also ensures long-lasting performance and hygiene. Regular maintenance helps protect your stainless steel BBQ from the elements and keeps it cooking at its best.

Click below to access our comprehensive, step-by-step cleaning guides, complete with tailored instructions for every stainless steel Cookout BBQ model.

At Cookout BBQs, we’re committed to providing ongoing service and support Australia wide, ensuring you get the most out of your BBQ for years to come.

Every Cookout product is backed by a 10-year structural warranty and a 12-month warranty on all parts, giving you peace of mind with every purchase.

Our team is here to help with any warranty questions or claims, and we make the process simple and stress free.

Click below to learn more about what’s covered and how to lodge a warranty claim online.