Cookout BBQs and bait boards are individually handcrafted with care from high quality stainless steel. Unlike mass-produced products that are stamped and assembled by machines, every Cookout item goes through a detailed process of cutting, welding, polishing, and finishing that involves a skilled human touch at every stage.
Because of this hands-on fabrication process, slight variations and minor imperfections can occur. These may include light marks, subtle scratches, or small differences in surface finish. Such imperfections are a normal characteristic of handmade stainless steel and should be seen as part of what makes each Cookout BBQ or bait board unique.
It’s important to note that these minor marks are purely cosmetic. They do not affect the product’s strength, performance, or durability in any way. Cookout products are built for life in Australia’s toughest outdoor conditions, and their reliability and long-lasting quality remain uncompromised.
When you choose a Cookout BBQ or bait board, you are choosing a handmade product that reflects true craftsmanship. The small imperfections that may appear are a natural result of the materials and methods used, and they highlight the fact that each piece has been crafted, not mass-produced.
Electropolishing
During the electropolishing process, attachment points are used to hold the BBQ lids and hot plates.
These contact points can leave small marks along and close to the lid and hot plate edges.
Mirror Control Panel
The control panels are made from mirror-polished stainless steel, which is naturally more susceptible to fine marks and light scratches.
Every effort is made to minimise this during fabrication, but it is an unavoidable characteristic of this finish.
Surface Scratches
Stainless steel can arrive from the mill with subtle imperfections already present.
Scratching may also occur during the manufacturing process when materials come into contact with tools, fixtures, or handling equipment.
These marks can become more visible during fabrication and polishing but are a normal part of working with stainless steel.
The Beauty of Handmade Stainless Steel
Every Cookout product is crafted by hand, not mass-produced. This process ensures exceptional quality and attention to detail, but also means no two products are exactly the same. Slight variations are part of what makes your BBQ or bait board unique.
Any minor imperfection is purely cosmetic and will not affect the performance, strength, or long-lasting durability of your product.
Click on a topic to explore helpful information about our products, warranties, production times, cleaning tips, and more.
Whether you’re a new customer or a long-time Cookout BBQ owner, you’ll find everything you need to get the most out of your BBQ experience.
Each Cookout BBQ is handcrafted with precision and care to ensure the highest quality. As part of our commitment to local manufacturing, your Cookout BBQ will be dispatched approximately 4 weeks after placing your order.
We appreciate your patience and ongoing support for Australian made craftsmanship.
At Cookout BBQs, we’re committed to providing ongoing service and support Australia wide, ensuring you get the most out of your BBQ for years to come.
Every Cookout product is backed by a 10-year structural warranty and a 12-month warranty on all parts, giving you peace of mind with every purchase.
Our team is here to help with any warranty questions or claims, and we make the process simple and stress free.
Click below to learn more about what’s covered and how to lodge a warranty claim online.
If your BBQ needs more than a spare part, we offer Australia wide service, repair, and support for all Cookout BBQs and accessories. Our experienced technicians can service, repair, and recondition your BBQ in-house—direct from the original manufacturer.
With expert knowledge of every model, past and present, and access to all genuine parts, there’s no Cookout BBQ we can’t restore.
Click below to learn more about our service and repair options.
Discover our trusted network of official stockists located across Australia and New Zealand.
Whether you’re looking to see a Cookout BBQ in person, get expert advice, or make a purchase closer to home, our stockists are here to help.
Keeping your Cookout BBQ clean not only maintains its sleek, polished look but also ensures long-lasting performance and hygiene. Regular maintenance helps protect your stainless steel BBQ from the elements and keeps it cooking at its best.
Click below to view our comprehensive, step-by-step cleaning guides, complete with tailored instructions for every stainless steel Cookout BBQ model.
Yes. If our standard range of electric stainless steel BBQs (not available for gas) isn’t quite what you’re after, we can custom build one to your exact specifications. Whether you need a built-in or portable electric model, for your boat, caravan, balcony, backyard, indoor space, or commercial setting—we’ve got you covered.
Our experienced team of designers and fabricators work closely with you to understand how you cook, where you’ll be barbecuing, and what features matter most. With deep industry knowledge and a passion for quality, we’ll design and handcraft a premium, Australian made electric BBQ tailored to your lifestyle.
Click below to learn more about our custom BBQ service.
We’re here to help with any questions, support, or product enquiries. Whether you’re after expert advice, help choosing the right BBQ, or need assistance with an existing order, feel free to reach out — we’d love to hear from you.
Address: 39 Notar Drive, Ormeau QLD 4208
Phone: (07) 5549 0560
Email: sales@cookout.com.au
You can send us an online enquiry, visit us in person or give us a call during business hours. Our friendly team is ready to assist with anything you need.
