Welcome to Cookout BBQs. By accessing or purchasing from our website, you agree to the following terms and conditions, which ensure a safe, transparent, and high quality experience for all customers.
Please review the policies below for more detailed information.
We ship Australia-wide and to New Zealand using trusted carriers. Orders are typically dispatched within 4 weeks, depending on stock availability.
For full details, view our Shipping Information page.
Not satisfied with your order? We’re here to help.
Learn about your options on our Returns & Exchanges page.
All Cookout BBQs come with a 10-year structural and 12-month parts warranty.
Find out more about what’s covered on our Warranty page.
We offer nationwide service and expert repairs for all Cookout BBQs.
For more on booking a service or ordering spare parts, visit our Service & Repairs page.
We’re committed to protecting your personal information in accordance with the Privacy Act 1988.
See how we collect and manage your data on our Privacy Policy page.
Many replacement parts are available online for easy ordering.
Browse available items and learn more on our Spare Parts page.
Proper cleaning and maintenance help extend the life of your BBQ.
For detailed, model-specific instructions, visit our Cleaning Your BBQ page.
By using this site or making a purchase, you acknowledge that you have read and agree to these terms and the associated policies.
For any questions please contact our office:
Email: sales@cookout.com.au
Mail: 39 Notar Drive, Ormeau QLD 4208
Phone: (07) 5549 0560
