How to clean your stainless steel Cookout BBQ

BBQ Cleaning Made Easy

How to clean Your Cookout BBQ

Cleaning your BBQ: Keeping your stainless steel Cookout BBQ clean not only preserves its sleek appearance but also extends its lifespan. Using the right cleaning methods helps prevent scratches and keeps everything looking like new.

For best results, follow our step-by-step guides to keep your Cookout BBQ and hot plate clean, polished, and performing at their best.

Find your BBQ model below and click to access a detailed cleaning guide tailored specifically for it. Each BBQ has unique cleaning requirements, so be sure to choose the correct guide to ensure proper care and maintenance.

Understanding Stainless Steel

Our Australian made BBQs are expertly handcrafted from premium stainless steel, selected for its exceptional durability and long-lasting performance.

Stainless steel naturally forms a protective layer of chromium oxide, which helps resist corrosion. However, exposure to dirt, salt, and grease can compromise this layer over time. That’s why regular cleaning is essential—not just for maintaining appearance, but to protect the integrity of your BBQ.

While stainless steel is more resistant to staining than regular steel, it still requires routine care to preserve its sleek finish. For best results, always clean in the direction of the grain for a polished, uniform look.

Materials used in our BBQs include:

  • Outer body & lids – Crafted from 316 marine grade stainless steel for superior corrosion resistance.
  • Hot plates – Made from duplex grade stainless steel, offering excellent strength and durability.
  • Eclipse BBQ plates – Available in Teflon-coated aluminium.
  • Epicure & Epicure Pro BBQ plates – Manufactured from 10mm Teflon-coated aluminium for even heat distribution and non-stick performance.

Failure to properly maintain your Cookout BBQ will void ALL warranty.

  • Do NOT hose down your electric BBQ.
  • Do NOT pour water directly over the BBQ controls.
  • Do NOT use a scouring pad on the stainless steel body, surround, or control panel—this will damage the surface and lead to rusting.
  • Do NOT use steel wool on any part of the BBQ.
  • Do NOT use carbon steel on stainless steel surfaces, as it will scratch and permanently damage the BBQ.
  • Do NOT apply silicone-based stainless polish to the BBQ plate or cooking surface.

CLEANING YOUR BBQ STEP-BY-STEP GUIDES

Select Your BBQ Cleaning Guide

Click on your BBQ model below to access a detailed step-by-step cleaning guide tailored specifically for that model.

Each BBQ has unique cleaning requirements, so be sure to select the correct guide to ensure proper care and maintenance.

Step-by-step guide to cleaning your portable BBQ:

Materials needed:

  1. BBQ scraper
  2. Dishwashing detergent
  3. Soft sponge
  4. Microfibre cloth
  5. Bowl or bucket of warm soapy water
  6. Non-scratch scouring pad
  7. Paper towels
  8. Bi-carb soda
  9. White cleaning vinegar
  10. Silicone-based stainless polish (optional)


Instructions:

  1. Safety precautions: Ensure the BBQ is turned off and the hot plate is completely cool before cleaning to avoid burns.
  2. Scrape hot plate: Use a BBQ scraper to remove grease, oil, or stuck-on food from the hot plate. Use a paper towel to wipe and remove residue from hot plate and wipe scraper clean throughout this process. Dispose of residues properly.
  3. Wipe down: With a soft sponge or microfibre cloth gently wipe down full exterior of the BBQ. The exterior surfaces of the BBQ should be cleaned or wiped regularly to prevent tea-staining and to prolong the high finish of the stainless steel. If tea-staining occurs, it should be attended to in the early stages as it will be much easier to remove. If left, it will gradually get worse until it turns to rust.
  4. Prepare soapy water: Using a large bowl or small bucket, mix a solution of warm soapy water.
  5. Wipe down: Using the bowl or bucket of warm soapy water, dampen the soft dish sponge or cloth and gently wipe down the full exterior of the barbecue. It may be helpful to remove the control knob while wiping around the control panel. Wiping the exterior will help to remove general contamination found in the air such as dust, dirt, and salt. Do not pour water directly over the BBQ controls.
  6. Clean hot plate: Make sure the fat cup is empty. Dampen the non-scratch scouring pad in the warm soapy water and scrub the hot plate. The duplex grade stainless steel hot plate is extremely durable and as much force as is necessary may be applied to the scouring pad. To remove stubborn burns and black marks, pour a small amount of white cleaning vinegar onto the hot plate and add a sprinkling of bi-carb soda. Allow the bi-carb soda to fizz for approximately 10-20 seconds then continue to scrub the burn marks with the non-scratch scouring pad. Do not pour water directly over the BBQ controls.
  7. Clean the fat cup: Remove the fat cup from the front of the BBQ and dispose of the contents properly. Clean the fat cup with warm soapy water, then return it to the BBQ.
  8. Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently scrub the exterior and interior surfaces of the BBQ. Pay special attention to areas with grease or stains. For stubborn stains, create a paste with bi-carb soda and water, apply it, let it sit, and then gently scrub.
  9. Dry thoroughly: Use a clean microfibre cloth to give a final wipe down and dry all stainless steel surfaces of the BBQ; exterior, interior and hot plate. Drying helps prevent water spots, tea-staining, and streaks from forming.
  10. Polish exterior (optional): If you want to enhance the shine of the stainless steel, you can apply a stainless steel polish to the BBQ exterior according to the manufacturer’s instructions. Buff the surfaces with a clean cloth after applying the polish. When applied to the external surfaces, silicone-based polishes are ideal to help the stainless steel form a protective layer to prevent tea-staining and rusting. (Do not use silicone-based stainless polish on the cooking surface/hot plate).
  11. Regular maintenance: Clean the BBQ exterior and hot plate after each use to prevent staining and build-up of grease. Regular cleaning will make the overall maintenance easier.
  12. Blackening hot plate: Due to the high heat produced by the appliance it is normal for blackening to occur to the hot plate. This can be from the heat of the appliance alone and/or a combination of the food being cooked. To help remove burn marks, mix a small amount of white vinegar and water together and spray or apply the solution to the hot plate. Work this into the surface of the hot plate with a non-scratch scouring pad to bring the hot plate back to its original finish. Rinse with water and dry thoroughly.
  13. Covering the BBQ: Consider using one of our portable BBQ covers when your BBQ is not in use to protect it from the elements, which can lead to rusting. We also have a large storage bag to store the BBQ away, if needed.


DO NOT guide:

  1. Do not hose your electric BBQ.
  2. Do not pour water directly over the BBQ controls.
  3. Do not use a general-purpose scouring pad on the stainless steel body, surround or control panel as it will damage the stainless steel surface, leaving it prone to rusting. We recommend always using a non-scratch scouring pad.
  4. Do not use steel wool on any part of the BBQ.
  5. Do not use carbon steel on stainless steel surfaces as it will permanently scratch and damage your BBQ.
  6. Do not use silicone-based stainless polish on the hot plate.


FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

Step-by-step guide to cleaning your built-in BBQ:

Materials needed:

  1. BBQ scraper
  2. Mild dishwashing detergent
  3. Soft sponge & microfibre cloth
  4. Soft scrubbing brush or Scotch–Brite™
  5. Large bowl or small bucket of warm water
  6. Small towel or paper towels
  7. Bi-carb soda (optional)
  8. White vinegar (optional)
  9. Silicone-based stainless polish (optional)


Instructions:

  1. Safety precautions: Ensure the BBQ is turned off and the hot plate is completely cool before cleaning to avoid burns.
  2. Scrape hot plate: Use a BBQ scraper to remove any stuck-on food particles and debris from the hot plate. Use a microfibre cloth or paper towel to wipe and remove residue from hot plate. Dispose of these residues properly.
  3. Wipe down: With a soft sponge or microfibre cloth gently wipe down full exterior of the BBQ. The exterior surfaces of the BBQ should be cleaned or wiped regularly to prevent tea-staining and to prolong the high finish of the stainless steel. If tea-staining occurs, it should be attended to in the early stages as it will be much easier to remove. If left, it will gradually get worse until it turns to rust.
  4. Prepare soapy water: Using a large bowl or small bucket, mix a solution of warm soapy water.
  5. Wash exterior & interior: Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently scrub the exterior and interior surfaces of the BBQ. Pay special attention to areas with grease or stains. For stubborn stains, create a paste with bi-carb soda and water, apply it, let it sit, and then gently scrub. Washing the exterior will help to remove general contamination found in the air such as dust, dirt, and salt. Do not pour water directly over the BBQ controls.
  6. Wipe exterior & interior: Rinse the sponge or microfibre cloth well and wipe exterior and interior clean to remove all detergent and residue from the BBQ. Make sure to wipe thoroughly to avoid leaving any soap/detergent behind.
  7. Wash hot plate: Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently scrub the hot plate. Pay special attention to areas with build-up, grease, or stains. For stubborn stains and marks, create a paste with bi-carb soda and water, apply it, let it sit, and then gently scrub. Do not pour water directly over the BBQ controls.
  8. Rinse hot plate: Before rinsing check the fat cup is empty. Fill a small cup with water, pour a little bit of water onto the hot plate to rinse off the detergent, grease, and residue. Be careful not to pour too much water at once onto the plate – ensure that the fat cup does not overflow. Use a BBQ scraper to scrape the water towards the hole in the middle of the hot plate to remove excess water. Empty the fat cup in-between rinses, if needed. Ensure all the cleaning solution is removed.
  9. Vinegar solution (optional): If there are still stains or residue on the hot plate, you can create a mixture of equal parts water and white vinegar. Apply the solution to the affected areas, let it sit for a few minutes, then gently scrub, and rinse off (Step 8: Rinse hot plate).
  10. Dry thoroughly: Use a clean microfibre cloth or paper towel to dry all stainless steel surfaces of the BBQ; exterior, interior and hot plate. Drying helps prevent water spots, tea-staining, and streaks from forming.
  11. Blackening hot plate: Due to the high heat produced by the appliance it is normal for blackening to occur to the hot plate. This can be from the heat of the appliance alone and/or a combination of the food being cooked. To help remove burn marks, mix a small amount of white vinegar and water together (Step 9: Vinegar solution) and spray or apply the solution to the hot plate. Work this into the surface of the hot plate with a non-scratch scouring pad to bring the hot plate back to its original finish. Rinse with water (Step 8: Rinse hot plate) and dry thoroughly (Step 10: Dry thoroughly).
  12. Polish exterior (optional): If you want to enhance the shine of the stainless steel, you can apply a stainless steel polish to the BBQ exterior according to the manufacturer’s instructions. Buff the surfaces with a clean cloth after applying the polish. When applied to the external surfaces, silicone-based polishes are ideal to help the stainless steel form a protective layer to prevent tea-staining and rusting. (Do not use silicone-based stainless polish on the cooking surface/hot plate).
  13. Regular maintenance: Clean the BBQ exterior and hot plate after each use to prevent grease build-up and staining. Regular cleaning will make the overall maintenance easier and subsequent cleanings easier.


DO NOT guide:

  1. Do not hose your electric BBQ.
  2. Do not pour water directly over the BBQ controls.
  3. Do not use a scouring pad on the stainless steel body, surround or control panel as it will damage the stainless steel surface, leaving it prone to rusting.
  4. Do not use steel wool on any part of the BBQ.
  5. Do not use carbon steel on stainless steel surfaces as it will permanently scratch and damage your BBQ.
  6. Do not use silicone-based stainless polish on the cooking surface/hot plate.


FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

Step-by-step guide to cleaning your Infinity Grill BBQ:

Materials Needed:

  1. Wire grill brush, BBQ scraper or grill block
  2. Mild dishwashing detergent
  3. Soft sponge & cloth
  4. Warm water
  5. Bucket or basin
  6. Towel or paper towels
  7. Bi-carb soda (optional)
  8. White vinegar (optional)
  9. Silicone-based stainless polish (optional)


Instructions:

  1. Safety Precautions: Ensure the BBQ is turned off and the BBQ plate is completely cool before cleaning to avoid burns.
  2. Scrape Grill Plate: Use a wire grill brush, BBQ scraper or grill block to remove any stuck-on food particles and debris from the grill plate. Scrub in the direction of the plates’ bars to dislodge residue. If you don’t have a grill brush or similar tool, you can use a crumpled ball of aluminium foil to achieve a similar effect. Use a cloth or paper towel to wipe and remove residue from grill plate. Dispose of these residues properly.
  3. Wipe Down: With a soft sponge or cloth gently wipe down full exterior of the BBQ. The exterior surfaces of the BBQ should be cleaned or wiped regularly to prevent tea-staining and to prolong the high finish of the stainless steel. If tea-staining occurs, it should be attended to in the early stages as it will be much easier to remove. If left, it will gradually get worse until it turns to rust.
  4. Prepare Soapy Water: Fill a bucket or basin with warm water and add a few drops of mild dishwashing detergent. Mix the solution thoroughly.
  5. Wash Exterior & Interior: Dip a soft sponge or cloth into the soapy water, squeeze excess water out and gently scrub the exterior and interior surfaces of the BBQ. Pay special attention to areas with grease or stains. For stubborn stains, create a paste with bi-carb soda and water, apply it, let it sit, and then gently scrub. Washing the exterior will help to remove general contamination found in the air such as dust, dirt, and salt. Do not pour water directly over the BBQ controls.
  6. Wipe Exterior & Interior: Rinse the sponge or cloth well and wipe exterior and interior clean to remove all detergent and residue from the BBQ. Make sure to wipe thoroughly to avoid leaving any soap/detergent behind.
  7. Remove Grill Plate: Remove the grill plate from the BBQ to wash.
  8. Soak Grill Plate: If the grill plate is particularly greasy or has stubborn residue, you can soak it in the soapy water for a while. This will help loosen the grime and make cleaning easier.
  9. If Soaked, Repeat Scrape: Once soaked, repeat scrape process. Use a wire grill brush, BBQ scraper or grill block to remove any stuck-on food particles and debris from the grill plate. Scrub in the direction of the plates’ bars to dislodge residue.
  10. Wash Grill Plate: Either submerge grill plate in a bucket or basin of soapy water or dip a soft sponge or cloth into the soapy water, squeeze excess water out and gently scrub the grill plate over a towel or wipeable surface. Pay special attention to areas with build-up, grease, or stains. For stubborn stains and marks, create a paste with bi-carb soda and water, apply it, let it sit, and then gently scrub.
  11. Rinse Grill Plate: Rinse grill plate with water to remove the detergent, grease, and residue. Ensure all the cleaning solution is removed from the grill plate. Do not pour water directly over the BBQ controls.
  12. Vinegar Solution (Optional): If there are still stains or residue on the grill plate, you can create a mixture of equal parts water and white vinegar. Apply the solution to the affected areas, let it sit for a few minutes, then gently scrub, and rinse off (Step 9: Rinse Grill Plate).
  13. Dry Thoroughly: Use a clean cloth or paper towel to dry all stainless steel surfaces of the BBQ; exterior, interior and grill plate. Drying helps prevent water spots, tea-staining, and streaks from forming.
  14. Check Drip Tray: If necessary, remove drip tray, empty, replace fat absorbent material then return to BBQ.
  15. Blackening Grill Plate: Due to the high heat produced by the appliance it is normal for blackening to occur to the grill plate. This can be from the heat of the appliance alone and/or a combination of the food being cooked. To help remove burn marks, mix a small amount of white vinegar and water together (Step 12: Vinegar Solution) and spray or apply the solution to the grill plate. Work this into the surface of the grill plate with a non-scratch scouring pad to bring the grill plate back to its original finish. Rinse with water (Step 11: Rinse Grill Plate) and dry thoroughly (Step 13: Dry Thoroughly).
  16. Polish Exterior (Optional): If you want to enhance the shine of the stainless steel, you can apply a stainless steel polish to the BBQ exterior according to the manufacturer’s instructions. Buff the surfaces with a clean cloth after applying the polish. When applied to the external surfaces, silicone-based polishes are ideal to help the stainless steel form a protective layer to prevent tea-staining and rusting. (Do not use silicone-based stainless polish on the cooking surface/grill plate).
  17. Regular Maintenance: Clean the BBQ exterior and grill plate after each use to prevent grease build-up and staining. Regular cleaning will make the overall maintenance easier and subsequent cleanings easier.

DO NOT guide:

  1. Do Not: Pour water directly over the BBQ controls.
  2. Do Not: Use a scouring pad on the stainless steel body, surround or control panel as it will damage the stainless steel surface, leaving it prone to rusting.
  3. Do Not: Use steel wool on any part of the BBQ.
  4. Do Not: Use carbon steel on stainless steel surfaces as it will permanently scratch and damage your BBQ.
  5. Do Not: Use silicone-based stainless polish on the cooking surface/grill plate.

 

FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

Step-by-Step Guide to Cleaning Your Infinity Teppanyaki 600 BBQ

👉 Click here to WATCH the step-by-step video guide.

What You’ll Need:

✔ BBQ scraper
✔ Dishwashing detergent
✔ Soft sponge & microfibre cloth
✔ Scouring pad
✔ Bucket or bowl of warm water
✔ Towel or paper towels
✔ Bi-carb soda
✔ White cleaning vinegar
✔ Silicone-based stainless steel polish (optional)

Cleaning Instructions

1. Safety First

Ensure the BBQ is turned off and the BBQ plate is completely cool before cleaning to prevent burns.

2. Check & Empty the Fat Cup

Before cleaning, check if the fat cup is full. If so, empty it safely and return it to its position.

3. Scrape the Hot Plate

Use a BBQ scraper to remove any stuck-on food and residue.
Wipe away loosened debris with a cloth or paper towel, then dispose of the waste properly.

4. Prepare Soapy Water

Fill a bowl or bucket with warm water and add a few drops of dishwashing detergent.
Mix thoroughly.

5. Wipe the Interior & Hot Plate

Dip a soft sponge or cloth into the soapy water, squeeze out excess water, and gently scrub the interior surfaces.
Pay close attention to greasy areas or stains.
⚠ Avoid pouring water directly over BBQ controls to prevent damage.

6. Cleaning the Hot Plate & Removing Black Marks

Due to high heat and burnt-on food, some blackening may occur on the hot plate.
For stubborn stains and black marks, apply bi-carb soda and a splash of vinegar to the hot plate. Let it sit, then gently scrub.
Wipe off the excess bi-carb and vinegar with a paper towel then clean the surface with a clean soft cloth.
Repeat, if necessary.

7. Wipe Clean the Exterior

Gently wipe down the BBQ exterior with warm, soapy water.
Regular cleaning prevents tea-staining and maintains the high quality finish of the stainless steel.
If tea-staining occurs, clean it early—it’s much easier to remove in its initial stages before it worsens and leads to rust.
⚠ Avoid pouring water directly over BBQ controls to prevent damage.

8. Dry Thoroughly

Use a clean cloth or paper towel to dry all surfaces, including the exterior, interior, and hot plate.
Drying prevents water spots, tea-staining, and streaks from forming.

9. Clean Fat Cup

Remove the fat cup from the underside of the BBQ, empty then clean with warm soapy water.
Once dry, return to the BBQ.

9. Extra Cleaning for Stubborn Stains (Optional)

For stubborn stains, reapply bi-carb soda and vinegar. Let sit, scrub gently, and wipe clean.
If needed, rinse off with a damp cloth (avoid direct rinsing with water).

10. Polish the Exterior (Optional)

To enhance the BBQ’s shine, apply a silicone-based stainless steel polish to the exterior only, following the manufacturer’s instructions.
Buff the surface with a clean cloth to create a protective layer, preventing tea-staining and rust.
⚠ Do not use silicone-based polish on the BBQ plate or cooking surface.

11. Regular Maintenance

Clean the BBQ after each use to prevent grease build-up and staining.
Regular cleaning makes future maintenance easier and keeps your Cookout BBQ in top condition.

🚫 What NOT to Do

❌ Do NOT hose down your electric BBQ.
❌ Do NOT pour water directly over the BBQ controls.
❌ Do NOT use steel wool on any part of the BBQ.
❌ Do NOT use a general purpose scouring pad on the stainless steel body, surround, or control panel—this will damage the surface and lead to rusting.
❌ Do NOT use carbon steel on stainless steel surfaces, as it will scratch and permanently damage the BBQ.
❌ Do NOT apply silicone-based stainless polish to the BBQ plate or cooking surface.

FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

Coming Soon

Step-by-step guide to cleaning your Eclipse BBQ:

Materials needed:

  1. Plate lifter tool
  2. Mild dishwashing detergent
  3. Soft sponge or microfibre cloth
  4. Soft scrubbing brush or Scotch–Brite™
  5. Large bowl or small bucket of warm water
  6. Small towel or paper towels
  7. Bi-carb soda (optional)
  8. Silicone-based stainless polish (optional)


Instructions:

  1. Safety precautions: Ensure the BBQ is turned off and the hot plate is completely cool before cleaning to avoid burns.
  2. Wipe down: With a soft sponge or microfibre cloth gently wipe down full exterior of the BBQ. The exterior surfaces of the BBQ should be cleaned or wiped regularly to prevent tea-staining and to prolong the high finish of the stainless steel. If tea-staining occurs, it should be attended to in the early stages as it will be much easier to remove. If left, it will gradually get worse until it turns to rust.
  3. Prepare soapy water: Using a large bowl or small bucket, mix a solution of warm soapy water.
  4. Remove hot plate: Using the plate lifter tool, remove the hot plate from the BBQ.
  5. Soak hot plate: If the hot plate is particularly greasy or has stubborn residue, you can soak it in the soapy water for a while. This will help loosen the grime and make cleaning easier.
  6. Wash hot plate: Instructions on how best to clean each of the Eclipse hot plate types below:
    1. Teflon coated aluminium hot plate – How to wash: Submerge a soft sponge or microfibre cloth in the soapy water, then gently wipe down the Teflon coated hot plate. Pay special attention to areas with build-up, grease, or stains. If needed, use a soft scrubbing brush, and gently scrub the affected area.
    2. Glass enamel coated cast iron hot plate – How to wash: Submerge a soft sponge or microfibre cloth in the soapy water, then gently wipe down the glass enamel hot plate. Pay special attention to areas with build-up, grease, or stains. If needed, use a soft scrubbing brush, and gently scrub the affected area. For stubborn stains and marks, create a paste with bi-carb soda and water, apply it, let it sit, and then gently scrub.
  7. Rinse hot plate thoroughly: Rinse the hot plate under warm running water to remove the soapy residue. Make sure to rinse it thoroughly to ensure there’s no soap left on the surface.
  8. Dry hot plate: After cleaning, use a clean and dry microfibre cloth to pat the hot plate dry or leave to air dry. Make sure hot plate is completely dry before storing or returning to the BBQ to prevent any water spots or rust from forming.
  9. Wipe drainage gutter: Once the hot plate is removed you will see the internal drainage gutter. Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently wipe the drainage gutter clean.
  10. Wipe BBQ exterior & control panel: Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently wipe the control panel and the BBQ exterior. Pay special attention to areas with grease or stains. Washing the exterior will help to remove general contamination found in the air such as dust, dirt, and salt. Do not pour water directly over the BBQ controls. Rinse the sponge or microfibre cloth well, squeeze excess water out and wipe control panel and BBQ exterior clean to remove all detergent and residue from the BBQ. Make sure to wipe thoroughly to avoid leaving any soap/detergent behind.
  11. Dry BBQ exterior thoroughly: Use a clean cloth or paper towel to dry all stainless steel surfaces of the BBQ; exterior and control panel. Drying helps prevent water spots, tea-staining, and streaks from forming.
  12. Polish exterior (optional): If you want to enhance the shine of the stainless steel, you can apply a stainless steel polish to the BBQ exterior and control panel according to the manufacturer’s instructions. Buff the surfaces with a clean cloth after applying the polish. When applied to the external surfaces, silicone-based polishes are ideal to help the stainless steel form a protective layer to prevent tea-staining and rusting. (Do not use silicone-based stainless polish on the hot plate).
  13. Regular maintenance: To maintain the Teflon and glass enamel coating’s longevity, avoid using high heat settings and metal utensils while cooking. Always clean the BBQ exterior and hot plate after each use to prevent grease build-up and staining. Regular cleaning will make the overall maintenance easier and subsequent cleanings easier.
  14. Avoid Abrasives: Do not use abrasive cleaners, steel wool, or harsh scrubbing tools as they could scratch the hot plate.


DO NOT guide:

  1. Do not hose your electric BBQ.
  2. Do not pour water directly over the BBQ controls.
  3. Do not use a scouring pad on the stainless steel body, surround or control panel as it will damage the stainless steel surface, leaving it prone to rusting.
  4. Do not use steel wool on any part of the BBQ.
  5. Do not use carbon steel on stainless steel surfaces as it will permanently scratch and damage your BBQ.
  6. Do not use silicone-based stainless polish on the hot plate.
  7. Do not do not use abrasive cleaners, steel wool, or harsh scrubbing tools as they could scratch the hot plate.


FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

Step-by-step guide to cleaning your Epicure Pro BBQ:

Materials needed:

  1. Plate lifter tool
  2. Mild dishwashing detergent
  3. Soft sponge or microfibre cloth
  4. Soft scrubbing brush or Scotch–Brite™
  5. Large bowl or small bucket of warm water
  6. Small towel or paper towels
  7. Bi-carb soda (optional)
  8. Silicone-based stainless polish (optional)


Instructions:

  1. Safety precautions: Ensure the BBQ is turned off and the hot plate is completely cool before cleaning to avoid burns.
  2. Wipe down: With a soft sponge or microfibre cloth gently wipe down full exterior of the BBQ. The exterior surfaces of the BBQ should be cleaned or wiped regularly to prevent tea-staining and to prolong the high finish of the stainless steel. If tea-staining occurs, it should be attended to in the early stages as it will be much easier to remove. If left, it will gradually get worse until it turns to rust.
  3. Prepare soapy water: Using a large bowl or small bucket, mix a solution of warm soapy water.
  4. Remove hot plates:  Using the plate lifter tool, remove the hot plates from the BBQ.
  5. Soak hot plates: If the hot plates are particularly greasy or have stubborn residue, you can soak them in the soapy water for a while. This will help loosen the grime and make cleaning easier.
  6. Wash hot plates: Submerge a soft sponge or microfibre cloth in the soapy water, then gently wipe down the Teflon coated hot plates. Pay special attention to areas with build-up, grease, or stains. If needed, use a soft scrubbing brush or Scotch–Brite™, and gently scrub the affected area.
  7. Rinse hot plates thoroughly: Rinse the hot plates under warm running water to remove the soapy residue. Make sure to rinse it thoroughly to ensure there’s no soap left on the surface.
  8. Dry hot plates: After cleaning and rinsing, use a clean and dry microfibre cloth to pat the hot plates dry or leave to air dry. Make sure hot plates are completely dry before storing or returning to the BBQ to prevent any water spots or rust from forming.
  9. Wipe drainage gutter: Once the hot plates are removed you will see the internal drainage gutter and centre strip. Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently wipe the drainage gutter clean.
  10. Wipe BBQ exterior & control panel: Dip a soft sponge or microfibre cloth into the soapy water, squeeze excess water out and gently wipe the control panel and the BBQ exterior. Pay special attention to areas with grease or stains. Washing the exterior will help to remove general contamination found in the air such as dust, dirt, and salt. Do not pour water directly over the BBQ controls. Rinse the sponge or microfibre cloth well, squeeze excess water out and wipe control panel and BBQ exterior clean to remove all detergent and residue from the BBQ. Make sure to wipe thoroughly to avoid leaving any soap/detergent behind.
  11. Dry BBQ exterior thoroughly: Use a clean cloth or paper towel to dry all stainless steel surfaces of the BBQ; exterior and control panel. Drying helps prevent water spots, tea-staining, and streaks from forming.
  12. Polish exterior (optional): If you want to enhance the shine of the stainless steel, you can apply a stainless steel polish to the BBQ exterior and control panel according to the manufacturer’s instructions. Buff the surfaces with a clean cloth after applying the polish. When applied to the external surfaces, silicone-based polishes are ideal to help the stainless steel form a protective layer to prevent tea-staining and rusting. (Do not use silicone-based stainless polish on the hot plate).
  13. Regular maintenance: To maintain the Teflon coating’s longevity, avoid using high heat settings and metal utensils while cooking. Always clean the BBQ exterior and hot plates after each use to prevent grease build-up and staining. Regular cleaning will make the overall maintenance easier and subsequent cleanings easier.
  14. Avoid abrasives: Do not use abrasive cleaners, steel wool, or harsh scrubbing tools as they could scratch the hot plate.


DO NOT guide:

  1. Do not hose your electric BBQ.
  2. Do not pour water directly over the BBQ controls.
  3. Do not use a scouring pad on the stainless steel body, surround or control panel as it will damage the stainless steel surface, leaving it prone to rusting.
  4. Do not use steel wool on any part of the BBQ.
  5. Do not use carbon steel on stainless steel surfaces as it will permanently scratch and damage your BBQ.
  6. Do not use silicone-based stainless steel polish on the hot plate.
  7. Do not use abrasive cleaners, steel wool, or harsh scrubbing tools as they could scratch the hot plate.


FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

External cleaning step-by-step guide:

Materials Needed:

  1. Mild dishwashing detergent
  2. Soft sponge & cloth
  3. Warm water
  4. Bi-carb soda (optional)
  5. Silicone-based stainless polish (optional)


Instructions:

  1. Wipe Down: The exterior surfaces of the BBQ should be cleaned or wiped down regularly with a soft sponge or cloth to prevent tea-staining and to prolong the high finish of the stainless steel. If tea-staining occurs, it should be attended to in the early stages as it will be much easier to remove. If left, it will gradually get worse until it turns to rust.
  2. Prepare Soapy Water: Fill a bucket or basin with warm water and add a few drops of mild dishwashing detergent. Mix the solution thoroughly.
  3. Wash Exterior: Dip a soft sponge or cloth into the soapy water and gently scrub the exterior surface of the BBQ. Pay special attention to areas with grease or stains. For stubborn stains, create a paste with bi-carb soda and water, apply it, let it sit, and then scrub. Washing the exterior will help to remove general contamination found in the air such as dust, dirt, and salt. Do not pour water directly over the BBQ controls.
  4. Rinse Exterior: Rinse the sponge or cloth well and wipe clean to remove the soap and residue from the BBQ. Make sure to wipe thoroughly to avoid leaving any soap behind.
  5. Dry Thoroughly: Use a clean cloth to dry the stainless steel exterior surface of the BBQ. Drying helps prevent water spots and streaks from forming.
  6. Polish Exterior (Optional): If you want to enhance the shine of the stainless steel, you can apply a stainless steel polish according to the manufacturer’s instructions. Buff the surfaces with a clean cloth after applying the polish. When applied to the external surfaces, silicone-based polishes are ideal to help the stainless steel form a protective layer to prevent tea-staining and rusting. (Do not use silicone based products on the cooking surface).
  7. Regular Maintenance: Clean your stainless steel BBQ after each use to prevent grease build-up and staining. Regular cleaning will make the overall maintenance easier.

 

Stainless BBQ plate cleaning step-by-step guide:

Materials Needed:

  1. BBQ scraper
  2. Mild dishwashing detergent
  3. Soft sponge or cloth
  4. Warm water
  5. Bucket or basin
  6. Towel or paper towels
  7. Water source or hose
  8. Bi-carb soda (optional)
  9. Vinegar (optional)


Instructions:

  1. Safety Precautions: Ensure the BBQ plate is completely cool before cleaning to avoid burns.
  2. Scrape BBQ Plate: Use a BBQ scraper to remove any stuck-on food particles and debris from the plate. Use a cloth or paper towel to wipe and remove residue from BBQ plate. Dispose of these residues properly.
  3. Prepare Soapy Water: Fill a bucket or basin with warm water and add a few drops of mild dishwashing detergent. Mix the solution.
  4. Wash Exterior & Interior: Dip a soft sponge or cloth into the soapy water, squeeze excess water out and gently scrub the exterior and interior surfaces of the BBQ. Pay special attention to areas with grease or stains. For stubborn stains, create a paste with bi-carb soda and water, apply it, let it sit, and then scrub.
  5. Rinse With Water: Fill a cup with water, pour a little bit of water onto plate to rinse off the soap, grease, and residue. Be careful not to pour too much water at once onto the plate – ensure that the fat cup does not overflow. Empty the fat cup in-between rinses, if needed. Ensure all the cleaning solution is removed.
  6. Vinegar Solution (Optional): If there is still stains or residue on the plate, you can create a mixture of equal parts water and white vinegar. Apply the solution to the affected areas, let it sit for a few minutes, then scrub and rinse as above.
  7. Dry Thoroughly: Use a clean cloth or paper towel to dry the stainless steel surfaces of the BBQ. Drying helps prevent water spots, tea-staining and streaks from forming.
  8. Blackening Plate: Due to the high heat produced by the appliance it is normal for blackening to occur to the BBQ plate. This can be from the heat of the appliance alone and/or a combination of the food being cooked. To remove burn marks, mix a small amount of white vinegar and water together (vinegar solution above) and spray or apply the solution to the plate. Work this into the surface with a non-scratch scouring pad to bring the plate back to its original finish. Rinse and dry thoroughly.
  9. Regular Maintenance: Clean the BBQ plate after each use to prevent grease build-up and staining. Regular cleaning makes subsequent cleanings easier.

 

DO NOT guide:

  1. Do Not: Hose your electric BBQ.
  2. Do Not: Use a scouring pad on the stainless steel body, surround or control panel as it will damage the stainless steel surface, leaving it prone to rusting.
  3. Do Not: Use steel wool on any part of the BBQ.
  4. Do Not: Use carbon steel on stainless steel surfaces as it will permanently scratch and damage your BBQ.

 

FAILURE TO PROPERLY MAINTAIN YOUR BBQ WILL VOID WARRANTY

Pack It. Cover It. Take It Anywhere

Portable BBQ Covers & Storage Bags

Protect your portable Cookout BBQ with our Australian made, water-resistant covers—engineered for durability and long-term performance.

Made from high grade Nylex (a PVC-coated, UV-treated polyester), these covers are tough, weather-resistant, and available in three colour options; White, Navy and Black. These covers are custom designed to fit our range of gas and electric portable BBQs, ensuring a snug and protective fit.

For added convenience, we also offer large, heavy-duty storage bags (Black only)—perfect for safely transporting and storing your BBQ wherever your adventures take you.

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Handcrafted by Southern Stainless

Built with Precision, Backed by Experience

At Cookout BBQs, every grill is the result of precision, passion, and true Australian craftsmanship. Proudly manufactured by Southern Stainless, our BBQs are handcrafted using cutting-edge machinery and expert fabrication techniques honed over decades.

Renowned for their excellence in stainless steel manufacturing, Southern Stainless brings both artistry and innovation to every stage of production.

We use only the highest quality 316 marine grade stainless steel, known for its superior strength, corrosion resistance, and durability in even the harshest environments. 

Helpful Information

Support & FAQs

Click on a topic to explore helpful information about our products, warranties, production times, cleaning tips, and more.

Whether you’re a new customer or a long-time Cookout BBQ owner, you’ll find everything you need to get the most out of your BBQ experience.

Each Cookout BBQ is handcrafted with precision and care to ensure the highest quality. As part of our commitment to local manufacturing, your Cookout BBQ will be dispatched approximately 4 weeks after placing your order.

We appreciate your patience and ongoing support for Australian made craftsmanship.

At Cookout BBQs, we’re committed to providing ongoing service and support Australia wide, ensuring you get the most out of your BBQ for years to come.

Every Cookout product is backed by a 10-year structural warranty and a 12-month warranty on all parts, giving you peace of mind with every purchase.

Our team is here to help with any warranty questions or claims, and we make the process simple and stress free.

Click below to learn more about what’s covered and how to lodge a warranty claim online.

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If your BBQ needs more than a spare part, we offer Australia wide service, repair, and support for all Cookout BBQs and accessories. Our experienced technicians can service, repair, and recondition your BBQ in-house—direct from the original manufacturer.

With expert knowledge of every model, past and present, and access to all genuine parts, there’s no Cookout BBQ we can’t restore.

Click below to learn more about our service and repair options.

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Discover our trusted network of official stockists located across Australia and New Zealand.

Whether you’re looking to see a Cookout BBQ in person, get expert advice, or make a purchase closer to home, our stockists are here to help.

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Keeping your Cookout BBQ clean not only maintains its sleek, polished look but also ensures long-lasting performance and hygiene. Regular maintenance helps protect your stainless steel BBQ from the elements and keeps it cooking at its best.

Scroll up to find our comprehensive, step-by-step cleaning guides, complete with tailored instructions for every stainless steel Cookout BBQ model.

Whether you’re setting up your new BBQ, looking for installation guidance, or need a refresher on maintenance and care, our instruction manuals have you covered.

Each manual includes step-by-step instructions, safety tips, and detailed product information to help you get the most out of your Cookout BBQ.

If you have misplaced your instruction manual simply send us an email of which model you own and we will send you a copy.

Contact Us

Yes. If our standard range of electric stainless steel BBQs (not available for gas) isn’t quite what you’re after, we can custom build one to your exact specifications. Whether you need a built-in or portable electric model, for your boat, caravan, balcony, backyard, indoor space, or commercial setting—we’ve got you covered.

Our experienced team of designers and fabricators work closely with you to understand how you cook, where you’ll be barbecuing, and what features matter most. With deep industry knowledge and a passion for quality, we’ll design and handcraft a premium, Australian made electric BBQ tailored to your lifestyle.

Click below to learn more about our custom BBQ service.

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We’re here to help with any questions, support, or product enquiries. Whether you’re after expert advice, help choosing the right BBQ, or need assistance with an existing order, feel free to reach out — we’d love to hear from you.

Address: 39 Notar Drive, Ormeau QLD 4208
Phone: (07) 5549 0560
Email: sales@cookout.com.au

You can send us an online enquiry, visit us in person or give us a call during business hours. Our friendly team is ready to assist with anything you need.

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