At Cookout BBQs, we’re committed to supporting you long after your BBQ leaves our workshop. We offer Australia-wide service and repair for all Cookout BBQs and accessories, with all work carried out at our Gold Coast factory in Ormeau, Queensland.
Every BBQ and accessory is proudly Australian made—designed and built to the highest standards for durability, quality, and performance. But even the toughest BBQs need a little care from time to time.
That’s why each Cookout BBQ includes a 10-year structural warranty and a 12-month parts warranty, all backed by our trusted customer service team.
Many parts—like control knobs, burners, elements, and regulators—are available to purchase online and can be replaced with ease. However, we understand that not every repair is straightforward, and not everyone wants to tackle it themselves.
Whether you need routine maintenance, a replacement part, a full recondition, or expert support, we’re here to help—ensuring your BBQ continues to perform at its best for years to come.
Our in-house technicians provide expert service, repair, and reconditioning for all Cookout BBQs— direct from the manufacturer.
No matter the age or model, if it’s a Cookout BBQ—we can fix it.
Many of our BBQ parts—like control knobs, burners, elements, and regulators—are available to purchase online and simple to replace, helping you keep your Cookout BBQ performing at its best for years to come.
Browse our full range of Built-In and Portable BBQ spare parts below:
Shop built-in BBQ spare parts to keep your Cookout BBQ performing at its best—easy to replace and built to last.
Shop portable BBQ spare parts to keep your Cookout BBQ in top condition—durable, reliable, and simple to replace.
Booking your Cookout BBQ in for service or repair is easy.
Simply fill out the form below, or give us a call on (07) 5549 0560 to discuss your needs.
Depending on your location, you can either drop off your BBQ at our Gold Coast workshop or arrange to have it delivered to us.
Once the work is complete, you can pick it up or we can return the BBQ to you—shipping costs apply.
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Click on a topic to explore helpful information about our products, spare parts, cleaning tips, and more.
Whether you’re a new customer or a long-time Cookout BBQ owner, you’ll find everything you need to get the most out of your BBQ experience.
At Cookout BBQs, we’re committed to providing ongoing service and support Australia wide, ensuring you get the most out of your BBQ for years to come.
Every Cookout product is backed by a 10-year structural warranty and a 12-month warranty on all parts, giving you peace of mind with every purchase.
Our team is here to help with any warranty questions or claims, and we make the process simple and stress free.
Click below to learn more about what’s covered and how to lodge a warranty claim online.
If your BBQ needs more than a spare part, we offer Australia wide service, repair, and support for all Cookout BBQs and accessories. Our experienced technicians can service, repair, and recondition your BBQ in-house—direct from the original manufacturer.
With expert knowledge of every model, past and present, and access to all genuine parts, there’s no Cookout BBQ we can’t restore.
Click below to learn more about our service and repair options.
Discover our trusted network of official stockists located across Australia and New Zealand.
Whether you’re looking to see a Cookout BBQ in person, get expert advice, or make a purchase closer to home, our stockists are here to help.
Keeping your Cookout BBQ clean not only maintains its sleek, polished look but also ensures long-lasting performance and hygiene. Regular maintenance helps protect your stainless steel BBQ from the elements and keeps it cooking at its best.
Scroll up to find our comprehensive, step-by-step cleaning guides, complete with tailored instructions for every stainless steel Cookout BBQ model.
Many of our BBQ parts—such as control knobs, burners, elements, and regulators—are available to purchase online
and simple to replace.
Click below to view our full range of BBQ spare parts:
Yes. If our standard range of electric stainless steel BBQs (not available for gas) isn’t quite what you’re after, we can custom build one to your exact specifications. Whether you need a built-in or portable electric model, for your boat, caravan, balcony, backyard, indoor space, or commercial setting—we’ve got you covered.
Our experienced team of designers and fabricators work closely with you to understand how you cook, where you’ll be barbecuing, and what features matter most. With deep industry knowledge and a passion for quality, we’ll design and handcraft a premium, Australian made electric BBQ tailored to your lifestyle.
Click below to learn more about our custom BBQ service.
We’re here to help with any questions, support, or spare part enquiries. Feel free to reach out — we’d love to hear from you.
Address: 39 Notar Drive, Ormeau QLD 4208
Phone: (07) 5549 0560
Email: sales@cookout.com.au
